Privacy Policy
Effective Date: November 20, 2025
Vantage Docs ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we collect it, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information when you interact with our website, submit a contact form, request an appointment, or communicate with us. The types of information we collect include:
- Personal Identifiers: your name, email address, phone number, mailing address and similar information.
- Health‑Related Information: information you voluntarily provide about your mental health, allergies, or symptoms when scheduling an assessment or seeking advice.
- Technical Information: details about your device, browser and how you interact with our site, such as IP address, browser type, pages visited and time spent on our pages.
How We Collect Information
We collect personal information in several ways:
- Directly from you: when you fill out our contact form, request an appointment, call or email us.
- Automatically: through cookies and similar technologies when you browse our website. These help us understand how visitors interact with our site and improve your experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service.
- Schedule and manage appointments for mental health and allergy assessments.
- Send informational messages, appointment reminders and follow‑up communications.
- Improve our services, website functionality and user experience.
- Comply with legal and regulatory obligations.
SMS Consent and Communication
If you choose to provide your phone number and consent to receive SMS messages, we will send you text messages only for the purposes outlined in our SMS Terms & Conditions. These may include appointment confirmations, reminders and other informational messages related to your care. We will not share your SMS consent information or phone number with any third parties or affiliates.
Message and data rates may apply. You can opt out at any time by replying “STOP” to any message, or contact us at info@vantagedocs.com or (407) 610-2728.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website, scheduling appointments or providing communications on our behalf. These providers are contractually obligated to keep your information confidential and use it only for the services we request.
- If required by law, regulation or legal process, or in response to a government request.
- To protect our rights, privacy, safety or property and that of our clients or the public.
Data Security
We employ reasonable administrative, technical and physical safeguards to protect the information we collect and store. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information, but this may limit your ability to take advantage of some of our services. You may also request access to, correction of, or deletion of your personal information by contacting us at info@vantagedocs.com.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Vantage Docs
2940 Mallory Circle Suite 203
Celebration, FL 34747
(407) 610-2728
info@vantagedocs.com